General Terms and Conditions

Based on these General Terms and Conditions (GTC), a contract is formed between the customer and furuno24.de, represented by Projekt 2020 UG (haftungsbeschränkt), Olbernhauer Str. 18, 09125 Chemnitz, Germany, Phone: +49 174 180 31 50, Email: info@furuno24.de, VAT ID: DE315965025, Commercial Register: HRB Chemnitz 31542, hereinafter referred to as the Provider.

This contract governs the sale of new goods in the field of yacht electronics via the Provider's online shop. For details of the respective offer, please refer to the product description on the offer page.

The goods must not be used in connection with the development, proliferation or use of nuclear, chemical or biological weapons of mass destruction or missiles.

The goods must also not be sold, transferred or exported to Cuba, Iran, North Korea, Syria or Sudan.

The contract is formed in electronic commerce via the shop system or via other means of remote communication such as telephone and email. The offers presented constitute a non-binding invitation for the customer to submit an offer through their order, which the Provider may then accept. Within the shop system, the ordering process leading to the conclusion of the contract comprises the following steps: selecting the offer in the desired specification (device, accessories, quantity); placing the offer in the shopping cart; clicking the 'order' button; entering the billing and delivery address; selecting the payment method; reviewing and editing the order and all entries; clicking the 'order with obligation to pay' button; a confirmation email that the order has been received.

Orders as well as order confirmations for projects may also be placed via means of remote communication (telephone/email) in addition to the shop system. In this case, the ordering process comprises: a call to the order hotline or sending the order email, payment quoting the quote or order number; a confirmation email that the order has been received — for project offers, confirmation of the offer by telephone or email is sufficient; for project offers, payment is made according to the quote number. The contract is formed upon dispatch of the order confirmation or upon payment.

Project planning and its offers are handled in parallel with orders in the online shop.

Subject to termination, the contract has a term of one delivery. The total price is calculated from the gross price of the goods plus any additional costs stated in the respective offer.

The delivered goods remain the property of the Provider until paid in full.

The Provider reserves the right to provide a service of equivalent quality and price. The service shown in the shop is an example and not the individual service that is the subject of the contract. The Provider reserves the right not to provide the promised service in the event it is unavailable.

All prices are final prices and include statutory VAT. Additional costs apply for shipping. If a right of withdrawal exists and is exercised, the customer bears the cost of returning the goods as well as the cost of payment processing (PayPal). Missing original packaging or damage to the product will also be charged.

The customer has the following payment options only: advance payment, payment service provider (PayPal), credit card (Visa, Mastercard) and online transfer (instant transfer, Giropay). No other payment methods are offered and any others will be declined.

The invoice amount must be transferred in advance to the account stated on the invoice once the invoice — which contains all the details required for the transfer and is sent by email — has been received. When using an escrow service/payment service provider, this enables the Provider and customer to settle payment between themselves; the escrow service/payment service provider forwards the customer's payment to the Provider. Further information is available on the respective escrow service's/payment service provider's website.

The customer is obliged to pay or transfer the stated amount to the account given on the invoice within 7 days of receiving the invoice. Payment is due in full, without deduction, from the invoice date. Once the payment deadline — which is thus determined by the calendar — has passed, the customer is in default even without a reminder. Set-off against the customer's claims is excluded unless those claims are undisputed or have been legally established.

Our items can only be delivered within Germany.

Goods are dispatched promptly once payment has been confirmed as received. On average, shipping takes place within the period stated in the product description, unless stated otherwise. The Provider ships the order either from its own warehouse, as soon as the entire order is in stock there, or the order is shipped by the manufacturer once the entire order is in stock there. The customer will be informed promptly of any delays.

If the Provider is unable to deliver due to a permanent obstacle to delivery for which it is not responsible — in particular force majeure or non-delivery by its own supplier despite having placed a corresponding covering transaction in good time — the Provider has the right to withdraw from the contract with the customer to that extent. The customer will be informed immediately, and any services already received, in particular payments, will be refunded.

If the customer is a business, the warranty for used goods is excluded. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages by the customer arising from injury to life, body or health, or from the breach of material contractual obligations that must be fulfilled in order to achieve the purpose of the contract. Nor does it apply to claims for damages arising from a grossly negligent or intentional breach of duty by the Provider, its legal representative or vicarious agent. Otherwise, the statutory provisions apply.

If the customer is a business, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer upon handover — or, in the case of dispatch, upon delivery of the goods to the carrier selected for this purpose. The customer has no way of directly accessing the stored contract text themselves. The customer can have errors in the input corrected during the ordering process by emailing info@furuno24.de.

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Claims for damages by the customer are excluded unless otherwise stated below. This also applies to the Provider's representatives and vicarious agents, insofar as the customer asserts claims for damages against them. Excluded from this are claims for damages by the customer arising from injury to life, body or health, or from the breach of material contractual obligations that must be fulfilled in order to achieve the purpose of the contract. Nor does this apply to claims for damages arising from a grossly negligent or intentional breach of duty by the Provider, its legal representative or vicarious agent.

The contract is drawn up in German; the further performance of the contractual relationship is conducted in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this applies only insofar as it does not restrict any mandatory statutory provisions of the state in which the customer has their domicile or habitual residence. In disputes with customers who are not consumers, legal entities under public law, or special public-law funds, the place of jurisdiction is the Provider's registered office.

Since January 9, 2016, the ODR Regulation (Online Dispute Resolution) has been in force, aiming to create an independent, impartial, transparent, effective, fast and fair out-of-court means of resolving disputes. Further information is available at: https://ec.europa.eu/consumers/odr